Resolved

We've now resolved the issue. Thanks for your patience and support as always.

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Recovering

The issue has been resolved and the team are hard at work identifying the cause.

Thanks, Captivate team

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Investigating

We have been made aware that one of our 3rd-party servers is experiencing issues. This is impacting access to the Captivate dashboard, as well as Captivate Sites and the Captivate podcast player. Our team is working to resolve this - in the meantime, analytics are still being tracked as normal and will be ingested once the server issue is resolved.

As always, thanks for your patience while we work to resolve.

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Began at:

Affected components
  • Platform
  • Captivate Player
  • Captivate Sites