Resolved

All data and analytics have now been fully ingested, and your dashboard reports will reflect the latest analytics pulled from podcast apps. Thanks for your patience on this while the improvements were going through, and have a great rest of week!

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Updated

We've made some improvements to the analytics ingestion process and your analytics will be slowly piped in over the next 24-48 hours, please note any analytics will NOT be lost.

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Updated

Analytics are still ingesting and we'll continue to monitor.

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Recovering

The server upgrade has been completed, and we're now ingesting the data. This may cause the analytics to load slower than usual as they catch up. Please note NO data will be lost during this process.

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Identified

Server upgrade is under way.

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Investigating

There has been a larger than usual data ingestion. As our tech team works to resolve this, it has led to an unexpected server upgrade, which is impacting analytics and some dashboard access. Analytics are still being tracked as normal and will be ingested once the server update is complete.

As always, thanks for your patience and have a great rest of day and week!

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Began at:

Affected components
  • Podcast Analytics