Our amazing technical team have worked hard to complete the planned Captivate maintenance in record time.
None of your downloads have been lost during this period and you will start to see your Captivate analytics dashboard update over the next few hours.
If you have any questions regarding this, please reach out to us via chat support.
As always, thank you for your continued support.
We are carrying out planned updates to Captivate 09:00am (UK).
For this to happen, we’re going to need to put the Captivate Analytics Ingestion into maintenance mode for a maximum of 3 hours.
*** All of your existing RSS feeds, episodes and analytics tracking will continue to work in the exact same way as before, and everyone who listens to your show can still do so. ***
This upgrade will only affect the reporting of your analytics for a maximum of 3 hours, this means your analytics won't increase for a short period of time - none of your downloads will be lost in this period and as soon as the maintenance has been completed you're downloads will appear on your Captivate dashboard.
As always, thank you for your continued support. Let me know by reply if you have any questions.