The recovery process is complete and the web player is displaying properly again. Thanks for your patience and support while we resolved.
A fix has been implemented, and players are starting to display correctly again. We'll continue to monitor as the recovery progresses.
We've identified the issue, and are implementing a fix for this - thanks for your patience and support while we resolve.
We've become aware of an issue with the Captivate web player that's affecting the display. Our team is aware and working on the issue - thanks for your patience while we resolve.