Unable to login to Captivate dashboard


We identified an issue with our Cloudfront CDN which serves Captivate’s interface files. It was sporadically removing certain stylesheets as a bizarre bug but this has now been identified and rectified. Sorry!

Clearing your cache will ensure that the fix is applied. You can find steps on how to do that here: https://help.captivate.fm/en/articles/3883713-how-do-i-clear-my-cache

As always, thank you for your patience and support while our team worked hard on this 😊

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We have had sporadic reports of some podcasters being unable to login to their Captivate dashboards.

Our technical team have already started to investigate the issue. They are working hard to resolve the issue as soon as possible.

If you are experiencing this issue please raise a request via the usual support channel.

As always, thank you for your patience and support.

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Began at:

Affected components
  • Platform